What safety features are available during trips?
The app includes live trip sharing, rider and driver identity checks, route visibility, and an emergency assistance flow for urgent situations.
Support Module
Safety and Trust
Emergency tools, incident handling, and trust framework for all users.
How do I report unsafe behavior?
Open trip history, select the relevant trip, and submit a safety report with clear details. Reports are prioritized by the trust and safety team.
Does Sizemore screen drivers?
Yes. Drivers undergo verification checks before activation and periodic compliance reviews based on local regulations and platform policies.
Can I block a user after a bad experience?
Yes. Safety reports can include a request to avoid future pairing where policy allows. This is handled through internal trust safeguards.
How quickly does the safety team respond?
Urgent safety incidents are prioritized immediately. Non-urgent reports are typically reviewed within one business day.
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