How do I reset my account password?
From the login screen, choose forgot password and follow the verification flow sent to your registered email or phone number.
Support Module
Account and Payments
Support for login, profile security, cards, wallets, and receipts.
Which payment methods are supported?
Sizemore supports card payments and selected local digital payment options depending on your city. Available methods are shown at checkout.
Why did my payment fail after a ride?
Common reasons include insufficient balance, card restrictions, or temporary bank security checks. You can retry payment or switch to another method in trip history.
Where can I download ride receipts?
Open ride history, select the trip, and tap receipt to view or download the invoice. Business profiles can export consolidated monthly reports.
How can I secure my account from unauthorized use?
Enable app lock, verify your phone number, and update your password regularly. If you suspect unauthorized access, contact support immediately.
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